The TV Answer Man web site is supported solely from your purchases from. This happened to me once - I turned the Video feature back to On and suddenly that bad blue screen was gone. It’s possible the A/V receiver’s Video On feature was turned off by an electrical surge or something else. One last note: If you have an A/V receiver connected to your TV, make sure it’s programmed correctly for video. It might be that the Cable or Satellite Needs Reset: When after trying the step provided in 1 above and your television still reads ‘no signal’ message, it is possible that a reset is needed. I would call your TV’s customer support team and ask for help. When you locate the input that your cable, satellite or DVD is connected to, click on it, and you will have the no signal message removed. But if you have multiple devices connected to your TV, and you can’t get a picture on any HDMI port, then it’s likely not a device problem. For example, you may need a new cable or satellite receiver. If you only have one device connected to your TV, it’s possible the device is the problem. If you still don’t get a picture, go to #4.4.Īt this point, we’re running out of options. Then re-plug everything and reconnect your cables. During this time, also take the HDMI cables out. Reset the receivers and your TV by unplugging them for about 20 seconds. If the second port still shows a blue screen, then go to #3.)ģ. (Note: If you only have one device connected to your TV, such as a cable or satellite receiver, try connecting it to a different HDMI port. If the second HDMI port also shows a blue screen - and you can’t find a signal or picture or any other port - go to #3. For example, if you have your cable or satellite receiver connected to the HDMI1 port and it shows a blue screen or No Signal message, hit the Input or TV/Video button until it goes to another HDMI port where you have another device connected. Pick up your remote and hit the Input or TV/Video button to see if there’s a signal coming from another source connected to your TV, such as a Blu-ray player or game console. This site is supported solely by your purchases from Amazon. Need to buy something today? Please buy it using this link. At the moment, we haven't detected any problems at Dish Network. An outage is determined when the number of reports are higher than the baseline, represented by the red line. The following chart shows the number of reports that we have received about Dish Network by time of day over the past 24 hours. If the receiver is on and the cables are okay and you still get a blue screen or a ‘No Signal’ message, go to #2: Dish Network problems in the last 24 hours. You would be surprised at how often cables get jostled by a pet, kid or something else, and become loose. Before you do anything, make sure your TV’s receiver is on and your cables are connected securely. There are several things you can do to fix the picture, or at least determine if the problem is your TV or something else.ġ.